Returns & Refunds are super quick and easy at Skating Duck! Incase you don't like your order or you have size issues, DON'T WORRY! We'll be available to help you out! Follow these steps for an exchange/refund.
HOW DO I RETURN ITEMS TO SKATING DUCK?
Step 1: Call/Message/Whatsapp us on +91-9910004455 OR Email to us at firstname.lastname@example.org
Step 2: We'll arrange a FREE Pick Up from your place within 36 hours. Hand over the item to the pick up guy. Make sure the item is in unused condition.
Step 3: Your item will be received by us within 4-5 days. After a quick inspection, we'll send out your exchange. Incase you want refund, you'll be given a FULL REFUND in terms of store credit. (Refund can be given in terms of bank transfer only for non-cod orders.)
That's it! :*
TERMS AND CONDITIONS
- You can return all items within 15 days of receipt for FULL REFUND of the items.
- Items which cannot be returned are- Sale items, discount coupon items & make up. (These can be returned only if they are damaged.)
- Refund will be made only once we have received your return.
- Please ensure the items returned are in unworn condition with tags.
- Refund will be given in the form of store credit of the same amount.
- If orders are not confirmed within 72 hours in COD, we may cancel the order.
- We reserve the right to cancel the order if delivery fails three times through the fault of the customer. Incase the payment is already made, store credit of the same amount will be given.